Boyd & Associates Security have been great. We inherited the service and all equipment from previous house owner, as it was easier to keep what was there than to install new equipment. All was working well until we upgraded our internet to GigaBlast, the Alarm and web cams security stopped working. Robert, the tech guy that came to help us was great. There was a lot of new configuration to do. He explained all very clearly, very patiently and he gave us lots of tips.